Privacy Policy

Last Updated: January 2025

Welcome to Zowosi. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our clothing printing services.

Contact Information

Company Name: Zowosi
Address: 34 Amwell Street, London, EC1R 1UN
Email: [email protected]
Phone: +44 20 7946 0871

1. Information We Collect

We collect information that you provide directly to us when using our clothing printing services. This information may include:

Personal Identification Information: Name, email address, phone number, billing address, and shipping address
Payment Information: Credit card details, billing information, and transaction history
Design Files: Images, logos, text, and artwork you upload for printing on clothing
Order Details: Product selections, customization preferences, quantities, and delivery instructions
Communication Data: Correspondence with our customer service team, feedback, and reviews
Technical Information: IP address, browser type, device information, and website usage data

2. How We Use Your Information

Zowosi uses the collected information for various purposes, including:

Processing and fulfilling your custom clothing printing orders
Communicating with you about your orders, including confirmations and shipping updates
Providing customer support and responding to your inquiries
Improving our website functionality and user experience
Sending promotional materials and special offers (with your consent)
Preventing fraudulent transactions and ensuring website security
Complying with legal obligations and resolving disputes

Your Design Files

Any artwork, designs, or images you upload are used exclusively for producing your custom clothing orders. We do not share, sell, or use your designs for any other purpose without your explicit permission.

3. Information Sharing and Disclosure

Zowosi does not sell your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that assist with payment processing, shipping, and order fulfillment
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with any merger, sale of company assets, or acquisition
With Your Consent: When you explicitly authorize us to share specific information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the following rights regarding your personal information:

Access: Request copies of your personal data
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal data under certain circumstances
Opt-Out: Unsubscribe from marketing communications at any time
Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected] or call +44 20 7946 0871.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

Zowosi reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Zowosi
34 Amwell Street
London, EC1R 1UN
Email: [email protected]
Phone: +44 20 7946 0871

We are committed to resolving any privacy concerns promptly and transparently. Thank you for trusting Zowosi with your custom clothing printing needs.